Global IT Service Management (ITSM) Software Market Growth (Status and Outlook) 2019-2024

  • receipt Report ID : 211999
  • calendar_today Published On: Nov, 2019
  • file_copy Pages: 150
  • list Business Services

According to this study, over the next five years the IT Service Management (ITSM) Software market will register a 12.1% CAGR in terms of revenue, the global market size will reach US$ 3124 million by 2024, from US$ 1977.1 million in 2019. In particular, this report presents the global revenue market share of key companies in IT Service Management (ITSM) Software business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of IT Service Management (ITSM) Software market by product type, application, key companies and key regions.

This study considers the IT Service Management (ITSM) Software value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.

Cloud-based

On-Premises

Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.

SMEs

Large Enterprises

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Spain

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.

ServiceNow

Cherwell Software

Atlassian

IBM

Broadcom

Ivanti (HEAT Software)

Axios Systems

BMC Software

SAP

ASG Software

Samanage

Symantec

Agiloft Service

Micro Focus (Formerly HPE)

Epicor

Ultimo

SolarWinds

TOPdesk

Freshworks

SysAid

Autotask

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives

To study and analyze the global IT Service Management (ITSM) Software market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.

To understand the structure of IT Service Management (ITSM) Software market by identifying its various subsegments.

Focuses on the key global IT Service Management (ITSM) Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.

To analyze the IT Service Management (ITSM) Software with respect to individual growth trends, future prospects, and their contribution to the total market.

To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).

To project the size of IT Service Management (ITSM) Software submarkets, with respect to key regions (along with their respective key countries).

To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.

To strategically profile the key players and comprehensively analyze their growth strategies.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

Table of Contents

Global IT Service Management (ITSM) Software Market Growth (Status and Outlook) 2019-2024

1 Scope of the Report

1.1 Market Introduction

1.2 Research Objectives

1.3 Years Considered

1.4 Market Research Methodology

1.5 Economic Indicators

1.6 Currency Considered

2 Executive Summary

2.1 World Market Overview

2.1.1 Global IT Service Management (ITSM) Software Market Size 2014-2024

2.1.2 IT Service Management (ITSM) Software Market Size CAGR by Region

2.2 IT Service Management (ITSM) Software Segment by Type

2.2.1 Cloud-based

2.2.2 Cloud-based

2.3 IT Service Management (ITSM) Software Market Size by Type

2.3.1 Global IT Service Management (ITSM) Software Market Size Market Share by Type (2014-2019)

2.3.2 Global IT Service Management (ITSM) Software Market Size Growth Rate by Type (2014-2019)

2.4 IT Service Management (ITSM) Software Segment by Application

2.4.1 SMEs

2.4.2 Large Enterprises

2.5 IT Service Management (ITSM) Software Market Size by Application

2.5.1 Global IT Service Management (ITSM) Software Market Size Market Share by Application (2014-2019)

2.5.2 Global IT Service Management (ITSM) Software Market Size Growth Rate by Application (2014-2019)

3 Global IT Service Management (ITSM) Software by Players

3.1 Global IT Service Management (ITSM) Software Market Size Market Share by Players

3.1.1 Global IT Service Management (ITSM) Software Market Size by Players (2017-2019)

3.1.2 Global IT Service Management (ITSM) Software Market Size Market Share by Players (2017-2019)

3.2 Global IT Service Management (ITSM) Software Key Players Head office and Products Offered

3.3 Market Concentration Rate Analysis

3.3.1 Competition Landscape Analysis

3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)

3.4 New Products and Potential Entrants

3.5 Mergers & Acquisitions, Expansion

4 IT Service Management (ITSM) Software by Regions

4.1 IT Service Management (ITSM) Software Market Size by Regions

4.2 Americas IT Service Management (ITSM) Software Market Size Growth

4.3 APAC IT Service Management (ITSM) Software Market Size Growth

4.4 Europe IT Service Management (ITSM) Software Market Size Growth

4.5 Middle East & Africa IT Service Management (ITSM) Software Market Size Growth

5 Americas

5.1 Americas IT Service Management (ITSM) Software Market Size by Countries

5.2 Americas IT Service Management (ITSM) Software Market Size by Type

5.3 Americas IT Service Management (ITSM) Software Market Size by Application

5.4 United States

5.5 Canada

5.6 Mexico

5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC IT Service Management (ITSM) Software Market Size by Countries

6.2 APAC IT Service Management (ITSM) Software Market Size by Type

6.3 APAC IT Service Management (ITSM) Software Market Size by Application

6.4 China

6.5 Japan

6.6 Korea

6.7 Southeast Asia

6.8 India

6.9 Australia

6.10 Key Economic Indicators of Few APAC Countries

7 Europe

7.1 Europe IT Service Management (ITSM) Software by Countries

7.2 Europe IT Service Management (ITSM) Software Market Size by Type

7.3 Europe IT Service Management (ITSM) Software Market Size by Application

7.4 Germany

7.5 France

7.6 UK

7.7 Italy

7.8 Russia

7.9 Spain

7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa

8.1 Middle East & Africa IT Service Management (ITSM) Software by Countries

8.2 Middle East & Africa IT Service Management (ITSM) Software Market Size by Type

8.3 Middle East & Africa IT Service Management (ITSM) Software Market Size by Application

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Impact

9.1.1 Growing Demand from Key Regions

9.1.2 Growing Demand from Key Applications and Potential Industries

9.2 Market Challenges and Impact

9.3 Market Trends

10 Global IT Service Management (ITSM) Software Market Forecast

10.1 Global IT Service Management (ITSM) Software Market Size Forecast (2019-2024)

10.2 Global IT Service Management (ITSM) Software Forecast by Regions

10.2.1 Global IT Service Management (ITSM) Software Forecast by Regions (2019-2024)

10.2.2 Americas Market Forecast

10.2.3 APAC Market Forecast

10.2.4 Europe Market Forecast

10.2.5 Middle East & Africa Market Forecast

10.3 Americas Forecast by Countries

10.3.1 United States Market Forecast

10.3.2 Canada Market Forecast

10.3.3 Mexico Market Forecast

10.3.4 Brazil Market Forecast

10.4 APAC Forecast by Countries

10.4.1 China Market Forecast

10.4.2 Japan Market Forecast

10.4.3 Korea Market Forecast

10.4.4 Southeast Asia Market Forecast

10.4.5 India Market Forecast

10.4.6 Australia Market Forecast

10.5 Europe Forecast by Countries

10.5.1 Germany Market Forecast

10.5.2 France Market Forecast

10.5.3 UK Market Forecast

10.5.4 Italy Market Forecast

10.5.5 Russia Market Forecast

10.5.6 Spain Market Forecast

10.6 Middle East & Africa Forecast by Countries

10.6.1 Egypt Market Forecast

10.6.2 South Africa Market Forecast

10.6.3 Israel Market Forecast

10.6.4 Turkey Market Forecast

10.6.5 GCC Countries Market Forecast

10.7 Global IT Service Management (ITSM) Software Forecast by Type

10.8 Global IT Service Management (ITSM) Software Forecast by Application

11 Key Players Analysis

11.1 ServiceNow

11.1.1 Company Details

11.1.2 IT Service Management (ITSM) Software Product Offered

11.1.3 ServiceNow IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.1.4 Main Business Overview

11.1.5 ServiceNow News

11.2 Cherwell Software

11.2.1 Company Details

11.2.2 IT Service Management (ITSM) Software Product Offered

11.2.3 Cherwell Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.2.4 Main Business Overview

11.2.5 Cherwell Software News

11.3 Atlassian

11.3.1 Company Details

11.3.2 IT Service Management (ITSM) Software Product Offered

11.3.3 Atlassian IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.3.4 Main Business Overview

11.3.5 Atlassian News

11.4 IBM

11.4.1 Company Details

11.4.2 IT Service Management (ITSM) Software Product Offered

11.4.3 IBM IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.4.4 Main Business Overview

11.4.5 IBM News

11.5 Broadcom

11.5.1 Company Details

11.5.2 IT Service Management (ITSM) Software Product Offered

11.5.3 Broadcom IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.5.4 Main Business Overview

11.5.5 Broadcom News

11.6 Ivanti (HEAT Software)

11.6.1 Company Details

11.6.2 IT Service Management (ITSM) Software Product Offered

11.6.3 Ivanti (HEAT Software) IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.6.4 Main Business Overview

11.6.5 Ivanti (HEAT Software) News

11.7 Axios Systems

11.7.1 Company Details

11.7.2 IT Service Management (ITSM) Software Product Offered

11.7.3 Axios Systems IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.7.4 Main Business Overview

11.7.5 Axios Systems News

11.8 BMC Software

11.8.1 Company Details

11.8.2 IT Service Management (ITSM) Software Product Offered

11.8.3 BMC Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.8.4 Main Business Overview

11.8.5 BMC Software News

11.9 SAP

11.9.1 Company Details

11.9.2 IT Service Management (ITSM) Software Product Offered

11.9.3 SAP IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.9.4 Main Business Overview

11.9.5 SAP News

11.10 ASG Software

11.10.1 Company Details

11.10.2 IT Service Management (ITSM) Software Product Offered

11.10.3 ASG Software IT Service Management (ITSM) Software Revenue, Gross Margin and Market Share (2017-2019)

11.10.4 Main Business Overview

11.10.5 ASG Software News

11.11 Samanage

11.12 Symantec

11.13 Agiloft Service

11.14 Micro Focus (Formerly HPE)

11.15 Epicor

11.16 Ultimo

11.17 SolarWinds

11.18 TOPdesk

11.19 Freshworks

11.20 SysAid

11.21 Autotask

12 Research Findings and Conclusion

List of Tables and Figures

Table Product Specifications of IT Service Management (ITSM) Software

Figure IT Service Management (ITSM) Software Report Years Considered

Figure Market Researc

Please fill the form below, to recieve the report sample


+1