According to this study, over the next five years the Customer Success Platforms market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Customer Success Platforms business, shared in Chapter 3.

This report presents a comprehensive overview, market shares and growth opportunities of Customer Success Platforms market by product type, application, key companies and key regions.

This study considers the Customer Success Platforms value generated from the sales of the following segments:

Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.

Solutions

Services

Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.

Sales and Marketing Management

CEM

Risk and Compliance Management

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

Americas

United States

Canada

Mexico

Brazil

APAC

China

Japan

Korea

Southeast Asia

India

Australia

Europe

Germany

France

UK

Italy

Russia

Spain

Middle East & Africa

Egypt

South Africa

Israel

Turkey

GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.

Totango

Salesforce

Gainsight

Amity

Natero

Bolstra

Strikedeck

Planhat

ChurnZero

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives

To study and analyze the global Customer Success Platforms market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.

To understand the structure of Customer Success Platforms market by identifying its various subsegments.

Focuses on the key global Customer Success Platforms players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.

To analyze the Customer Success Platforms with respect to individual growth trends, future prospects, and their contribution to the total market.

To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).

To project the size of Customer Success Platforms submarkets, with respect to key regions (along with their respective key countries).

To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.

To strategically profile the key players and comprehensively analyze their growth strategies.

Table of Contents

Global Customer Success Platforms Market Growth (Status and Outlook) 2019-2024

1 Scope of the Report

1.1 Market Introduction

1.2 Research Objectives

1.3 Years Considered

1.4 Market Research Methodology

1.5 Economic Indicators

1.6 Currency Considered

2 Executive Summary

2.1 World Market Overview

2.1.1 Global Customer Success Platforms Market Size 2014-2024

2.1.2 Customer Success Platforms Market Size CAGR by Region

2.2 Customer Success Platforms Segment by Type

2.2.1 Solutions

2.2.2 Solutions

2.3 Customer Success Platforms Market Size by Type

2.3.1 Global Customer Success Platforms Market Size Market Share by Type (2014-2019)

2.3.2 Global Customer Success Platforms Market Size Growth Rate by Type (2014-2019)

2.4 Customer Success Platforms Segment by Application

2.4.1 Sales and Marketing Management

2.4.2 CEM

2.4.3 Risk and Compliance Management

2.5 Customer Success Platforms Market Size by Application

2.5.1 Global Customer Success Platforms Market Size Market Share by Application (2014-2019)

2.5.2 Global Customer Success Platforms Market Size Growth Rate by Application (2014-2019)

3 Global Customer Success Platforms by Players

3.1 Global Customer Success Platforms Market Size Market Share by Players

3.1.1 Global Customer Success Platforms Market Size by Players (2017-2019)

3.1.2 Global Customer Success Platforms Market Size Market Share by Players (2017-2019)

3.2 Global Customer Success Platforms Key Players Head office and Products Offered

3.3 Market Concentration Rate Analysis

3.3.1 Competition Landscape Analysis

3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)

3.4 New Products and Potential Entrants

3.5 Mergers & Acquisitions, Expansion

4 Customer Success Platforms by Regions

4.1 Customer Success Platforms Market Size by Regions

4.2 Americas Customer Success Platforms Market Size Growth

4.3 APAC Customer Success Platforms Market Size Growth

4.4 Europe Customer Success Platforms Market Size Growth

4.5 Middle East & Africa Customer Success Platforms Market Size Growth

5 Americas

5.1 Americas Customer Success Platforms Market Size by Countries

5.2 Americas Customer Success Platforms Market Size by Type

5.3 Americas Customer Success Platforms Market Size by Application

5.4 United States

5.5 Canada

5.6 Mexico

5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC Customer Success Platforms Market Size by Countries

6.2 APAC Customer Success Platforms Market Size by Type

6.3 APAC Customer Success Platforms Market Size by Application

6.4 China

6.5 Japan

6.6 Korea

6.7 Southeast Asia

6.8 India

6.9 Australia

6.10 Key Economic Indicators of Few APAC Countries

7 Europe

7.1 Europe Customer Success Platforms by Countries

7.2 Europe Customer Success Platforms Market Size by Type

7.3 Europe Customer Success Platforms Market Size by Application

7.4 Germany

7.5 France

7.6 UK

7.7 Italy

7.8 Russia

7.9 Spain

7.10 Key Economic Indicators of Few Europe Countries

8 Middle East & Africa

8.1 Middle East & Africa Customer Success Platforms by Countries

8.2 Middle East & Africa Customer Success Platforms Market Size by Type

8.3 Middle East & Africa Customer Success Platforms Market Size by Application

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Impact

9.1.1 Growing Demand from Key Regions

9.1.2 Growing Demand from Key Applications and Potential Industries

9.2 Market Challenges and Impact

9.3 Market Trends

10 Global Customer Success Platforms Market Forecast

10.1 Global Customer Success Platforms Market Size Forecast (2019-2024)

10.2 Global Customer Success Platforms Forecast by Regions

10.2.1 Global Customer Success Platforms Forecast by Regions (2019-2024)

10.2.2 Americas Market Forecast

10.2.3 APAC Market Forecast

10.2.4 Europe Market Forecast

10.2.5 Middle East & Africa Market Forecast

10.3 Americas Forecast by Countries

10.3.1 United States Market Forecast

10.3.2 Canada Market Forecast

10.3.3 Mexico Market Forecast

10.3.4 Brazil Market Forecast

10.4 APAC Forecast by Countries

10.4.1 China Market Forecast

10.4.2 Japan Market Forecast

10.4.3 Korea Market Forecast

10.4.4 Southeast Asia Market Forecast

10.4.5 India Market Forecast

10.4.6 Australia Market Forecast

10.5 Europe Forecast by Countries

10.5.1 Germany Market Forecast

10.5.2 France Market Forecast

10.5.3 UK Market Forecast

10.5.4 Italy Market Forecast

10.5.5 Russia Market Forecast

10.5.6 Spain Market Forecast

10.6 Middle East & Africa Forecast by Countries

10.6.1 Egypt Market Forecast

10.6.2 South Africa Market Forecast

10.6.3 Israel Market Forecast

10.6.4 Turkey Market Forecast

10.6.5 GCC Countries Market Forecast

10.7 Global Customer Success Platforms Forecast by Type

10.8 Global Customer Success Platforms Forecast by Application

11 Key Players Analysis

11.1 Totango

11.1.1 Company Details

11.1.2 Customer Success Platforms Product Offered

11.1.3 Totango Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.1.4 Main Business Overview

11.1.5 Totango News

11.2 Salesforce

11.2.1 Company Details

11.2.2 Customer Success Platforms Product Offered

11.2.3 Salesforce Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.2.4 Main Business Overview

11.2.5 Salesforce News

11.3 Gainsight

11.3.1 Company Details

11.3.2 Customer Success Platforms Product Offered

11.3.3 Gainsight Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.3.4 Main Business Overview

11.3.5 Gainsight News

11.4 Amity

11.4.1 Company Details

11.4.2 Customer Success Platforms Product Offered

11.4.3 Amity Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.4.4 Main Business Overview

11.4.5 Amity News

11.5 Natero

11.5.1 Company Details

11.5.2 Customer Success Platforms Product Offered

11.5.3 Natero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.5.4 Main Business Overview

11.5.5 Natero News

11.6 Bolstra

11.6.1 Company Details

11.6.2 Customer Success Platforms Product Offered

11.6.3 Bolstra Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.6.4 Main Business Overview

11.6.5 Bolstra News

11.7 Strikedeck

11.7.1 Company Details

11.7.2 Customer Success Platforms Product Offered

11.7.3 Strikedeck Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.7.4 Main Business Overview

11.7.5 Strikedeck News

11.8 Planhat

11.8.1 Company Details

11.8.2 Customer Success Platforms Product Offered

11.8.3 Planhat Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.8.4 Main Business Overview

11.8.5 Planhat News

11.9 ChurnZero

11.9.1 Company Details

11.9.2 Customer Success Platforms Product Offered

11.9.3 ChurnZero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2019)

11.9.4 Main Business Overview

11.9.5 ChurnZero News

12 Research Findings and Conclusion

List of Tables and Figures

Table Product Specifications of Customer Success Platforms

Figure Customer Success Platforms Report Years Considered

Figure Market Research Methodology