Desktop outsourcing refers to the outsourcing of desktop management tasks to a third party.

Scope of the Report:

This report studies the Desktop Outsourcing market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Desktop Outsourcing market by product type and applications/end industries.

Desktop outsourcing provides centralized management and significant reduction in costs. Service providers in desktop outsourcing focus on improving operational efficiency of clients to allow them to concentrate on core competencies, thereby reducing the time-to-market, leading to an economical cost structure in the long run.

Enterprise desktop outsourcers will offer a broader range of services. Because outsourcers are facing margin pressures at the low-end and service provider consolidation within the enterprise, desktop services offerings will increasingly include fully-bundled solutions that include procurement; asset management; installation move and add change; break-fix; helpdesk; disposal; security; and software imaging and distribution. Along the same lines, management services will be extended to handle PDAs and even phones. Lan server management is likely to be bundled even with low-end offerings (such as the one from Dell and EDS), as file-print and application servers often represent a logical extension of the desktop. 

The global Desktop Outsourcing market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Desktop Outsourcing.

Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.

Market Segment by Companies, this report covers

Atos

CSC

HP

IBM

Aon Hewitt

Capgemini

CGI Group

Ciber

CompuCom Systems

Computacenter

Dell

Fujitsu

Genpact

Getronics

HCL Technologies

Logica

Maintech

Northrop Grumman

Pomeroy

Stefanini

TCS

T-Systems

Unisys

Wipro

Xerox

Market Segment by Regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia and Italy)

Asia-Pacific (China, Japan, Korea, India and Southeast Asia)

South America (Brazil, Argentina, Colombia)

Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers

Computer hardand software maintenance

Desktop virtualisation

SaaS-implementations

Helpdesk operation

Market Segment by Applications, can be divided into

PC

Laptops

Mobile devices

Table of Contents

1 Desktop Outsourcing Market Overview

1.1 Product Overview and Scope of Desktop Outsourcing

1.2 Classification of Desktop Outsourcing by Types

1.2.1 Global Desktop Outsourcing Revenue Comparison by Types (2017-2023)

1.2.2 Global Desktop Outsourcing Revenue Market Share by Types in 2017

1.2.3 Computer hardand software maintenance

1.2.4 Desktop virtualisation

1.2.5 SaaS-implementations

1.2.6 Helpdesk operation

1.3 Global Desktop Outsourcing Market by Application

1.3.1 Global Desktop Outsourcing Market Size and Market Share Comparison by Applications (2013-2023)

1.3.2 PC

1.3.3 Laptops

1.3.4 Mobile devices

1.4 Global Desktop Outsourcing Market by Regions

1.4.1 Global Desktop Outsourcing Market Size (Million USD) Comparison by Regions (2013-2023)

1.4.1 North America (USA, Canada and Mexico) Desktop Outsourcing Status and Prospect (2013-2023)

1.4.2 Europe (Germany, France, UK, Russia and Italy) Desktop Outsourcing Status and Prospect (2013-2023)

1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Desktop Outsourcing Status and Prospect (2013-2023)

1.4.4 South America (Brazil, Argentina, Colombia) Desktop Outsourcing Status and Prospect (2013-2023)

1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Desktop Outsourcing Status and Prospect (2013-2023)

1.5 Global Market Size of Desktop Outsourcing (2013-2023)

2 Manufacturers Profiles

2.1 Atos

2.1.1 Business Overview

2.1.2 Desktop Outsourcing Type and Applications

2.1.2.1 Product A

2.1.2.2 Product B

2.1.3 Atos Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.2 CSC

2.2.1 Business Overview

2.2.2 Desktop Outsourcing Type and Applications

2.2.2.1 Product A

2.2.2.2 Product B

2.2.3 CSC Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.3 HP

2.3.1 Business Overview

2.3.2 Desktop Outsourcing Type and Applications

2.3.2.1 Product A

2.3.2.2 Product B

2.3.3 HP Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.4 IBM

2.4.1 Business Overview

2.4.2 Desktop Outsourcing Type and Applications

2.4.2.1 Product A

2.4.2.2 Product B

2.4.3 IBM Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.5 Aon Hewitt

2.5.1 Business Overview

2.5.2 Desktop Outsourcing Type and Applications

2.5.2.1 Product A

2.5.2.2 Product B

2.5.3 Aon Hewitt Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.6 Capgemini

2.6.1 Business Overview

2.6.2 Desktop Outsourcing Type and Applications

2.6.2.1 Product A

2.6.2.2 Product B

2.6.3 Capgemini Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.7 CGI Group

2.7.1 Business Overview

2.7.2 Desktop Outsourcing Type and Applications

2.7.2.1 Product A

2.7.2.2 Product B

2.7.3 CGI Group Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.8 Ciber

2.8.1 Business Overview

2.8.2 Desktop Outsourcing Type and Applications

2.8.2.1 Product A

2.8.2.2 Product B

2.8.3 Ciber Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.9 CompuCom Systems

2.9.1 Business Overview

2.9.2 Desktop Outsourcing Type and Applications

2.9.2.1 Product A

2.9.2.2 Product B

2.9.3 CompuCom Systems Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.10 Computacenter

2.10.1 Business Overview

2.10.2 Desktop Outsourcing Type and Applications

2.10.2.1 Product A

2.10.2.2 Product B

2.10.3 Computacenter Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.11 Dell

2.11.1 Business Overview

2.11.2 Desktop Outsourcing Type and Applications

2.11.2.1 Product A

2.11.2.2 Product B

2.11.3 Dell Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.12 Fujitsu

2.12.1 Business Overview

2.12.2 Desktop Outsourcing Type and Applications

2.12.2.1 Product A

2.12.2.2 Product B

2.12.3 Fujitsu Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.13 Genpact

2.13.1 Business Overview

2.13.2 Desktop Outsourcing Type and Applications

2.13.2.1 Product A

2.13.2.2 Product B

2.13.3 Genpact Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.14 Getronics

2.14.1 Business Overview

2.14.2 Desktop Outsourcing Type and Applications

2.14.2.1 Product A

2.14.2.2 Product B

2.14.3 Getronics Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.15 HCL Technologies

2.15.1 Business Overview

2.15.2 Desktop Outsourcing Type and Applications

2.15.2.1 Product A

2.15.2.2 Product B

2.15.3 HCL Technologies Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.16 Logica

2.16.1 Business Overview

2.16.2 Desktop Outsourcing Type and Applications

2.16.2.1 Product A

2.16.2.2 Product B

2.16.3 Logica Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.17 Maintech

2.17.1 Business Overview

2.17.2 Desktop Outsourcing Type and Applications

2.17.2.1 Product A

2.17.2.2 Product B

2.17.3 Maintech Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.18 Northrop Grumman

2.18.1 Business Overview

2.18.2 Desktop Outsourcing Type and Applications

2.18.2.1 Product A

2.18.2.2 Product B

2.18.3 Northrop Grumman Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.19 Pomeroy

2.19.1 Business Overview

2.19.2 Desktop Outsourcing Type and Applications

2.19.2.1 Product A

2.19.2.2 Product B

2.19.3 Pomeroy Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.20 Stefanini

2.20.1 Business Overview

2.20.2 Desktop Outsourcing Type and Applications

2.20.2.1 Product A

2.20.2.2 Product B

2.20.3 Stefanini Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.21 TCS

2.21.1 Business Overview

2.2.2 Desktop Outsourcing Type and Applications

2.21.2.1 Product A

2.21.2.2 Product B

2.21.3 TCS Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.22 T-Systems

2.22.1 Business Overview

2.22.2 Desktop Outsourcing Type and Applications

2.22.2.1 Product A

2.22.2.2 Product B

2.22.3 T-Systems Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.23 Unisys

2.23.1 Business Overview

2.23.2 Desktop Outsourcing Type and Applications

2.23.2.1 Product A

2.23.2.2 Product B

2.23.3 Unisys Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.24 Wipro

2.24.1 Business Overview

2.24.2 Desktop Outsourcing Type and Applications

2.24.2.1 Product A

2.24.2.2 Product B

2.24.3 Wipro Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

2.25 Xerox

2.25.1 Business Overview

2.25.2 Desktop Outsourcing Type and Applications

2.25.2.1 Product A

2.25.2.2 Product B

2.25.3 Xerox Desktop Outsourcing Revenue, Gross Margin and Market Share (2016-2017)

3 Global Desktop Outsourcing Market Competition, by Players

3.1 Global Desktop Outsourcing Revenue and Share by Players (2013-2018)

3.2 Market Concentration Rate

3.2.1 Top 5 Desktop Outsourcing Players Market Share

3.2.2 Top 10 Desktop Outsourcing Players Market Share

3.3 Market Competition Trend

4 Global Desktop Outsourcing Market Size by Regions

4.1 Global Desktop Outsourcing Revenue and Market Share by Regions

4.2 North America Desktop Outsourcing Revenue and Growth Rate (2013-2018)

4.3 Europe Desktop Outsourcing Revenue and Growth Rate (2013-2018)

4.4 Asia-Pacific Desktop Outsourcing Revenue and Growth Rate (2013-2018)

4.5 South America Desktop Outsourcing Revenue and Growth Rate (2013-2018)

4.6 Middle East and Africa Desktop Outsourcing Revenue and Growth Rate (2013-2018)

5 North America Desktop Outsourcing Revenue by Countries

5.1 North America Desktop Outsourcing Revenue by Countries (2013-2018)

5.2 USA Desktop Outsourcing Revenue and Growth Rate (2013-2018)

5.3 Canada Desktop Outsourcing Revenue and Growth Rate (2013-2018)

5.4 Mexico Desktop Outsourcing Revenue and Growth Rate (2013-2018)

6 Europe Desktop Outsourcing Revenue by Countries

6.1 Europe Desktop Outsourcing Revenue by Countries (2013-2018)

6.2 Germany Desktop Outsourcing Revenue and Growth Rate (2013-2018)

6.3 UK Desktop Outsourcing Revenue and Growth Rate (2013-2018)

6.4 France Desktop Outsourcing Revenue and Growth Rate (2013-2018)

6.5 Russia Desktop Outsourcing Revenue and Growth Rate (2013-2018)

6.6 Italy Desktop Outsourcing Revenue and Growth Rate (2013-2018)

7 Asia-Pacific Desktop Outsourcing Revenue by Countries

7.1 Asia-Pacific Desktop Outsourcing Revenue by Countries (2013-2018)

7.2 China Desktop Outsourcing Revenue and Growth Rate (2013-2018)

7.3 Japan Desktop Outsourcing Revenue and Growth Rate (2013-2018)

7.4 Korea Desktop Outsourcing Revenue and Growth Rate (2013-2018)

7.5 India Desktop Outsourcing Revenue and Growth Rate (2013-2018)

7.6 Southeast Asia Desktop Outsourcing Revenue and Growth Rate (2013-2018)

8 South America Desktop Outsourcing Revenue by Countries

8.1 South America Desktop Outsourcing Revenue by Countries (2013-2018)

8.2 Brazil Desktop Outsourcing Revenue and Growth Rate (2013-2018)

8.3 Argentina Desktop Outsourcing Revenue and Growth Rate (2013-2018)

8.4 Colombia Desktop Outsourcing Revenue and Growth Rate (2013-2018)

9 Middle East and Africa Revenue Desktop Outsourcing by Countries

9.1 Middle East and Africa Desktop Outsourcing Revenue by Countries (2013-2018)

9.2 Saudi Arabia Desktop Outsourcing Revenue and Growth Rate (2013-2018)

9.3 UAE Desktop Outsourcing Revenue and Growth Rate (2013-2018)

9.4 Egypt Desktop Outsourcing Revenue and Growth Rate (2013-2018)

9.5 Nigeria Desktop Outsourcing Revenue and Growth Rate (2013-2018)

9.6 South Africa Desktop Outsourcing Revenue and Growth Rate (2013-2018)

10 Global Desktop Outsourcing Market Segment by Type

10.1 Global Desktop Outsourcing Revenue and Market Share by Type (2013-2018)

10.2 Global Desktop Outsourcing Market Forecast by Type (2018-2023)

10.3 Computer hardand software maintenance Revenue Growth Rate (2013-2023)

10.4 Desktop virtualisation Revenue Growth Rate (2013-2023)

10.5 SaaS-implementations Revenue Growth Rate (2013-2023)

10.6 Helpdesk operation Revenue Growth Rate (2013-2023)

11 Global Desktop Outsourcing Market Segment by Application

11.1 Global Desktop Outsourcing Revenue Market Share by Application (2013-2018)

11.2 Desktop Outsourcing Market Forecast by Application (2018-2023)

11.3 PC Revenue Growth (2013-2018)

11.4 Laptops Revenue Growth (2013-2018)

11.5 Mobile devices Revenue Growth (2013-2018)

12 Global Desktop Outsourcing Market Size Forecast (2018-2023)

12.1 Global Desktop Outsourcing Market Size Forecast (2018-2023)

12.2 Global Desktop Outsourcing Market Forecast by Regions (2018-2023)

12.3 North America Desktop Outsourcing Revenue Market Forecast (2018-2023)

12.4 Europe Desktop Outsourcing Revenue Market Forecast (2018-2023)

12.5 Asia-Pacific Desktop Outsourcing Revenue Market Forecast (2018-2023)

12.6 South America Desktop Outsourcing Revenue Market Forecast (2018-2023)

12.7 Middle East and Africa Desktop Outsourcing Revenue Market Forecast (2018-2023)

13 Research Findings and Conclusion

14 Appendix

14.1 Methodology

14.2 Data Source

List of Tables and Figures

Figure Desktop Outsourcing Picture

Table Product Specifications of Desktop Outsourcing

Table Global Desktop Outsourcing and Revenue (Million USD) Market Split by Product Ty